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Welcome to our ticket board. For B2BKing support, please make sure to read our FAQ and DOCS here: B2BKing Docs, FAQ, and Knowledge Base

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HOW TO TROUBLESHOOT, FIX AND REPORT ISSUES. Please read our article at:https://woocommerce-b2b-plugin.com/docs/how-to-troubleshoot-fix-and-report-issues-how-to-get-help/ Read Article (Issue) VAT field is not showing at Registration Please read our article here: VAT Field at Registration Read Article (Issue) Bulk Order Form is not working or showing products Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-bulk-order-form-is-not-working-common-issues/ Read Article (Issue) Wrong prices or incorrect price or subtotal display. Please read our article at: https://woocommerce-b2b-plugin.com/docs/wrong-prices-or-incorrect-price-or-subtotal-display/ Read Article
(Issue) "No available payment or shipping methods" / Method not visible Please read our article here: No available payment or shipping methods Read Article (Issue) "You are already logged in..." message after login. Please read our article at: https://woocommerce-b2b-plugin.com/docs/faq-how-to-fix-you-are-already-logged-in-error/ Read Article (Issue) Facebook / 3rd Party App is showing B2B prices, not retail prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/facebook-3rd-party-app-integration-is-using-the-b2b-pric ... Read Article (Issue) Users see wrong content / B2C users see B2B content or prices. Please read our article at: https://woocommerce-b2b-plugin.com/docs/users-see-wrong-content-b2c-users-see-b2b-content-or-pri ... Read Article
(Issue) 404 errors when viewing My Account pages Please read our article here: Fixing 404 issues in My Account Read Article (Issue) Broken / Wrong display of "Tiered Price" or "Custom Information" tables Please read our article at: https://woocommerce-b2b-plugin.com/docs/broken-wrong-display-of-tiered-price-or-custom-informati ... Read Article FAQ: How to set up Product Visibility. Fix visibility issues. Please read our article here:  How to set up Product Visibility with B2BKing Read Article (Issue) B2BKing pages do not load - Infinite loading icon Please read our article here: B2BKING PAGES DO NOT LOAD - INFINITE LOADING ICON Read Article

Public Tickets

Rachel Hybrid sites using subdomains   B2BKing Pre-Sales Questions   Updated 16 hours ago   1 Most recent comment from Rachel:Hi we are planning to use WP multisite.  Our main site will be at https://.ourdomain.com which will be B2C and our trade site (b2b) will be installed on a subdomain  https://trade.ourdomain.comDo yo ... Julien Export tiered prices CSV with SKU instead of Product ID   B2BKing Support   Updated 20 hours ago   2 Most recent comment from Julien:P.S.: it would be lovely to also export the B2B quantity rules like min/max and Step settings Benjamin Ero B2Bking setup   B2BKing Support   Updated 1 day ago   1 Most recent comment from Benjamin Ero:Do you provide services to assist buyers in setting up your software on their website? If not, could you refer me to a company or individual who can help with this? Thanks,Ben Cesar Ibarra Caching WP rocket   B2BKing Support   Updated 1 day ago   5 Most recent comment from WebWizards:Thank you for the access details,It's quite strange but I cannot reproduce the issue, this is what I see: https://www.loom.com/share/7cfd8e5f5c3247ada8b190c9e757d60a?sid=8e900179-cb91-4875-a611 ... George Category Visibility by User   B2BKing Support   Updated 1 day ago   2 Most recent comment from WebWizards:Hi George,I see what you mean, though I'm afraid I don't think we have a great option for this at the moment.Creating a new group may still be the best option.Do you need this for a lot of ...
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